Privacy Policy
Last Updated: [Current Date, e.g., October 27, 2023]
1. Introduction
Xueyun Lengyuan (Chongqing) Refrigeration Equipment Co., Ltd. ("we," "our," or "us") specializes in the research, development, production, and sales of industrial refrigeration equipment. We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information. This Privacy Policy applies to all visitors, potential business partners, and individuals who interact with our website and services.
2. Information We Collect
We collect information necessary for our business purposes in the following ways:
2.1 Information You Provide Directly
Contact Details: When you contact us via web forms, email, or phone to inquire about products, request quotes, seek technical support, or schedule services, we may collect your name, company name, job title, email address, and phone number.
Project Requirements: Details you provide for project proposals, such as cooling capacity, industry application, and equipment specifications.
Communication Records: Correspondence, chat logs, and call notes from your interactions with us.
2.2 Information Collected Automatically
Technical Data: When you browse our website, we automatically collect your IP address, browser type, access times, pages viewed, and session duration through cookies and similar technologies. This helps us analyze website traffic, improve performance, and enhance user experience.
3. How We Use Your Information
We use your information in compliance with relevant laws, including China's Personal Information Protection Law (PIPL), for the following purposes:
To respond to your inquiries, provide quotes, and arrange sales follow-ups.
To deliver technical documentation, product catalogs, and after-sales support.
To improve our website content, product offerings, and marketing strategies.
To fulfill legal and regulatory obligations.
4. Sharing and Disclosure of Information
We do not sell or rent your personal information. We may share your information only in the following circumstances:
Service Providers: With trusted third parties, such as logistics partners for sample delivery or data analysts for website optimization, under strict confidentiality agreements.
Legal Compliance: When required by law, regulation, or governmental authorities.
5. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.
6. Cookies
Our website uses cookies to enhance user experience. You can manage or disable cookies through your browser settings, though this may impact certain website features.
7. Your Rights
Under applicable laws, you have the right to:
Access, correct, or delete your personal information.
Restrict or object to the processing of your data.
Request a portable copy of your data.
Withdraw consent at any time.
To exercise these rights, please contact us using the details below.
8. Updates to This Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated "Last Revised" date.
